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Training Courses . Workshops . Conferences

Business &
Community Empowerment Institute

Customer Assistance

DEVELOPING EFFECTIVE COMMUNICATION SKILLS

Description

Relationships at home and work are destroyed because of ineffective communication. This course helps everyone solve the tough communication challenges people face at work and at home. This course help equip you with the skill necessary for effectively reaching a positive outcome..

Objectives

The objective of this course is to:

"Enable students to communicate effectively at home and at work which builds rapport and eliminates confrontation and conflict."

What You Will Learn

In each of our training courses, the most important thing to us is the value added information that you learn will be practical, implementable, and useful to your organization. We want you to be excited about what you learned that you can't wait to get back to the office to implement what you've learned. Therefore, in this class, you will learn::

· Create solutions to problems base on mutual respect.
· Establish effective business communication between employees and with customers.
· Communication skills that you can use at home.
· Making an apology that restores fellowship.
· How to communicate nonviolently.
· How to give praise that generates motivation and enthusiasm.

How You Will Benefit

We consider our training courses an investment. What's important to us and you is your Return On Investment. Our goal is to give you a greater return on your investing in our courses. As a result, you will benefit by:

· Better interpersonal relationships at home.
· Improved communication skills at work.
· Better marriage as a result of improved communication skills.

We are certain that our training courses will benefit you and your organization in a tangible and measurable way.