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Customer Assistance
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NHPJ Consulting Group
P.O. Box 1042
Greenbelt, Maryland
20768-1042
301-345-8655
Online Course Registration
Payment Information
We accept checks and money orders. Payment and Registration
form must be received by the Registration Deadline
for the course.
Confirmation
We will confirm your registration in writing either by mail, fax, or E-mail,
within 24 hours of receiving your registration form and payment.
Tuition Information
Our tuition prices include course materials.
Course Information
Our training courses are Web-based and are accessed from your computer.
All online training courses will begin promptly at 10:00 a.m. EST
and end at 1:00 p.m. EST. The couse may end later based on the
discretion of the instructor and/or requests from the class participants.
A web link to the course will be sent to you via electronic
mail. We will send you at least two (2) additional reminders by
electronic mail prior to the day of the course.
On the day of the course instruction, you may join the online course at 9:00 a.m. EST to test all connections from your computer. In the event that your computer is not able to properly connect to the course by 9:50 a.m. EST, you may request to be switched to another training date or cancel your enrollment and request a refund.
Cancellations and Substitutions
Please complete the Cancellation
Form if for any reason you are unable to attend the course on the
training date you are registered. You may request to be switched to another
training date or cancel your enrollment and request a refund. The cancellation
form must be received by us via electronic mail or postal service at least
two (2) business days prior to the training date.
Inclement Weather Policy
In case training courses are canceled due to bad weather, we will enroll
you for another training date or you may request a refund. We will contact
you by phone or E-mail to notify you of any cancellations due to bad weather.